KINGSBRDGE LAW PRIVACY NOTICE
Kingsbridge Law respects your privacy and protects your personal data. We are committed to maintaining the confidentiality of our clients and others who may provide us with their personal information.
PURPOSE OF THIS PRIVACY NOTICE
This Privacy Notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
This Notice explains how and why we collect, store, use and otherwise process personal data, and provides information about your individual rights under data protection laws, including the General Data Protection Regulation 2016/679 (GDPR). Kingsbridge Law may use such collected personal data for any of the purposes set out in this Privacy Notice or as otherwise notified at the time of collection.
The Notice also sets out how we process your personal data through your use of this website, including any data you may provide through the website when you fill out our contact form or if you make a payment.
PERSONAL DATA
This Privacy Notice applies to personal data supplied to Kingsbridge Law either directly by individual data subjects providing their own information or to personal data provided indirectly by other third parties.
It is important that you fully aware of the content of this Privacy Notice in relation to the relevant personal data you may provide on specific occasions, when we are collecting or processing personal data about you, to ensure that you are also fully aware of how and why we are using your data.
Please read this Privacy Notice carefully as it guides the use by Kingsbridge Law of any personal data that we may have about you.
CHILDREN
Use of our website is intended for persons above the age of 16, and Kingsbridge Law do not knowingly solicit information or send communications to children unless instructed to do so as provided in this Notice.
As indicated, this website is not intended for children and Kingsbridge Law do not knowingly collect data relating to children, unless as set out in this Notice. On occasion, we may process personal information pertaining to children, such as in relation to a client matter. When we are required to process children’s information, we will only undertake that processing where we have a legal basis to do so. In most circumstances, this will involve seeking the consent of a parent or legal guardian.
If a parent or guardian becomes aware that his or her child has provided us with information or may be receiving communications from us without consent of a parent or guardian, we ask that this be brought to our immediate attention. We will make it our priority to address this situation, working with you to resolve this and to delete information relating to the child as soon as practicable. In such an event, please contact us at kb@kingsbridgelaw.com.
UPDATING THE NOTICE
Kingsbridge Law may update this Privacy Notice from time to time (as updated on this website) in order to ensure that the applicable data protection and privacy practices are updated to reflect changes in law and relevant practice.
This Privacy Notice supplements the other notices and is not intended to override them.
THE DATA WE COLLECT ABOUT YOU
We collect personal data, or personal information, which means any information about an individual from which that person can be identified, but it does not include data anonymised data where the identity of the individual has been removed.
We may collect, use, store, process and transfer different kinds of personal data or information about you which we have grouped together follows:
Contact Information (includes billing address, delivery address, email addresses, telephone numbers and any other relevant contact data).
Identification Information (generally and also when you complete a contact form on our website and in connection with your engagement with us, we may collect information relating to your identity including your passport or ID document, details of your first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender).
Financial Information (where necessary, we collect your bank account, payment card or other payment details).
Transaction Information (includes details about your transaction, payments to and from you and other details of the relevant services you have engaged Kingsbridge Law to provide).
Technical Information (includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website).
Preference information (includes data relating to your instructions purchases, your interests, preferences, feedback, survey responses and information about how you use our website and services).
Marketing Information (includes your preferences in receiving communications, business development, public relations and marketing from Kingsbridge Law and our third-parties and your communication preferences).
We do not usually collect any personal information about you which relates to details of your race or ethnicity, religious or philosophical beliefs, criminal convictions or offences, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data).
HOW WE COLLECT YOUR PERSONAL INFORMATION
We use different methods to collect data from and about you, through:
Forms & Correspondence. We may collect your personal information where you submit relevant data to us including your identity, contact and financial data by filling in forms or by corresponding with us by post, telephone, email or any another means of communication. The personal information may be provided in the course of our direct interactions including when you are engaging us for our services, providing feedback to us in respect of our services or generally, subscribing to our services or publications; requesting marketing to be sent to you or entering a survey.
Technical interactions. We may automatically collect relevant technical information or data about your equipment, browsing actions and patterns when you access our website. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive technical data about you if you visit other websites employing our cookies as set out in our cookies policy.
Third-parties or publicly available sources. We may obtain and/or receive personal information about you from various third-parties and public sources including where applicable from: analytics providers such as Google based outside the EU (which provided information will almost always be anonymised and aggregated before reporting back to us); advertising networks; search information providers of technical, payment and delivery services, contact, financial and transaction data together with identity and contact information from publicly availably sources such as Companies House, Trade Mark Registry(ies) and the Electoral Register.
HOW YOUR DATA IS USED BY KINGSBRIDGE LAW
Kingsbridge Law will only use your personal data when the law allows us to do so and we will process such information fairly. Most commonly, we will use your personal data in the following circumstances:
Where we need to perform the contract we are about to enter into or have entered into with you.
Where it is necessary for our legitimate interests (or those of a third-party) as well as your interests and fundamental rights do not override those interests.
Where we need to comply with a legal or regulatory obligation.
Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third-party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by emailing kb@kingsbridgelaw.com.
PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL INFORMATION
A description follows below of all the ways we plan to use your personal information, and the legal basis relied on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal information for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal information where more than one ground has been set out below.
Purpose/Activity
Type of personal information
Lawful basis for processing data (including basis of legitimate interest)
Client engagement and to register you as a new client.
(a) Identity
(b) Contact
Provision of the services you have engaged us to do and performance of an agreement with you.
To process and deliver a service including:
(a) Manage payments, fees and charges.
(b) Collect and recover money owed to us.
(a) Identity
(b) Contact
(c) Financial
(d) Transaction
(e) Marketing and Communications
(a) Performance of an agreement with you.
(b) Necessary for our legitimate interests (to recover debts due to us).
To manage our relationship with you which will include:
(a) Notifying you about changes to our client care & engagement terms, terms of business or privacy notices or policy(ies).
(b) Asking you to leave a review or take a survey.
(a) Identity
(b) Contact
(c) Profile
(d) Marketing and Communications
(a) Performance of an agreement with you.
(b) Necessary to comply with a legal obligation.
(c) Necessary for our legitimate interests (to keep our records updated and to study how clients use our services).
To enable you to partake in a survey or complete other questionnaire.
(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(a) Performance of an agreement with you.
(b) Necessary for our legitimate interests (to study how customers use our services, to develop them for business development purposes and grow our business).
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).
(a) Identity
(b) Contact
(c) Technical
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise).
(b) Necessary to comply with a legal obligation.
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(f) Technical
Necessary for our legitimate interests (to study how clients use our services, to develop them, to activate our business development strategies, to grow our business and to inform our marketing strategy).
To use data analytics to improve our website, products/services, marketing, client relationships and experiences.
(a) Technical
(b) Usage
Necessary for our legitimate interests (to define types of clients for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing and business development strategies).
To make suggestions and recommendations to you about goods or services that may be of interest to you.
(a) Identity
(b) Contact
(c) Technical
(d) Usage
(e) Profile
Necessary for our legitimate interests (to develop our services and grow our business).
IF YOU FAIL TO PROVIDE PERSONAL INFORMATION
Where we need to collect personal data by law, or under the terms of an engagement or agreement we have with you and you fail to provide relevant requested personal information or data, we may not be able to perform the services you have engaged us to do or the agreement we have or are trying to enter into with you, such as providing you with requested legal advice or services. In such circumstances, we may have to cancel the required service or engagement you have with us but we will notify you if this is the case at the time.
PUBLIC RELATIONS, MARKETING AND COMMUNICATIONS
We strive to provide you with choices regarding certain personal information and data uses, particularly around marketing and advertising.
Kingsbridge Law may use your identity, contact, technical, usage and preference information to form a view on what we think you may want or need, or what may be of interest to you. This marketing and business development effort is how we decide which products, services and offers may be relevant for you.
You will receive marketing and public relations communications from Kingsbridge Law if you have requested information or received services from us, or if you provided us with your details as part of a survey and, in each case, you have opted in to consent to receiving that marketing and public relations communications.
You can ask us to stop sending you marketing and public relations communications at any time by contacting us on kb@kingsbridgelaw.com with the subject line ‘Unsubscribe'. Where you opt out of receiving these marketing messages, this will not apply to personal data or information provided to us as a result of a service you have engaged us to provide or other transactions.
We will get your express opt-in consent before we share your personal data with any company outside Kingsbridge Law for marketing purposes.
Our client and business relationships are fundamental to the business. We value those relationships, and we endeavour to keep our contacts abreast of upcoming changes in the law and other legal and commercial news that may impact on their business and/or personal lives. We may process the personal information that we obtain from or about our business contacts for the following purposes: communications and marketing (including retaining your details in order to contact you about upcoming events or with legal updates and briefings); market and trend analysis.
We undertake various business functions in-house, but may also outsource functions including the administration of our payroll and billing and information technology support. Where we do engage third party suppliers, we may collect and use basic contact details of their representatives in order to enable the performance of the related services, manage the supplier relationship and ultimately to allow us to provide our services to our clients.
STAFF & THIRD PARTY SUPPLIERS
Personal information about members of our staff will be processed and held in our IT systems, which may include our emailing system. Our employee privacy notice sets out the purposes for which we, as an employer, process personal information of our staff.
Our website provides contact details, email link and a brief biography of our lawyers as well as further contact details via an electronic vCard function. Personal information that may be accessible via vCard includes: full name (and title), job title, photograph, business landline and mobile phone number(s), email address (professional), company name, website and postal address, phone number(s) of secretary/personal assistant.
Where applicable, the website may also contain a link to the lawyer’s personal LinkedIn webpage, which is maintained independently of our business.
Our website may also provide a link to our diversity statistics, which provides anonymised, aggregated demographic statistics about our workplace. We may also keep an anonymous record of ethnicity of employees, consultants and prospective applicants for the purpose of ethnic monitoring and for the purposes of encouraging diversity in the work place.
Personal information in relation to our staff and applicants may be retained on a number of our systems, in order to address various human resource and accounting purposes in addition to contract performance. Personal information about unsuccessful job applicants may be retained for a short period subsequent to any interview or assessment. Information pertaining to past employees shall be retained beyond their period of employment in accordance with employment law criteria, including occupational health requirements.
COOKIES
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies please see our Cookies Policy.
CHANGE OF PURPOSE
Kingsbridge Law will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
PERSONAL INFORMATION DISCLOSURES
On occasion, we may need to share your personal information with third parties. We will only do so when we are legally permitted to share that information.
We do not transfer your personal data outside the European Economic Area (EEA) from our website.
We may have to share your personal data and information with the parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them.
If a change happens to our business, then the new owners may use your personal data and information in the same way as set out in this Privacy Notice.
We require all third-parties to respect the security of your personal information and confidentiality of all confidential data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal information for their own purposes and only permit them to process your personal information for specified purposes and in accordance with our written instructions.
Our servers are located in the United Kingdom and the information that we collect directly from you will be stored in these servers. Kingsbridge Law does not routinely transfer data outside the UK, but there are circumstances that may arise from time to time where international data transfer may be required. For example, when we are instruction in relation to international matters (where a party or parties involved may reside outside the UK or EEA), or when providing data room access to individuals located outside the UK or EEA in relation to a client matter.
Prior to any transfer of personal data to an individual or organisation outside the UK or EEA, relevant procedures and/or agreements will be put in place to ensure that any international transfers of personal data are done according to appropriate safeguards, including any onward transfers, that meet the requirements of UK data protection laws.
In addition to those data transfer agreements, we also put in place strict confidentiality agreements before sharing any of your information.
APPROPRIATE DATA SECURITY MEASURES
We take commercially reasonable, appropriate technical and organisational measures to protect and safeguard your personal information. In particular, we will take precautions to protect against the accidental or unlawful destruction, loss or alteration, and unauthorised disclosure of or access to the personal information transmitted, stored or otherwise processed by us.
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
We limit access to your personal information to those employees, agents, contractors and other third-parties who have a business need to know. They will only process your personal data on our written instructions and they are subject to a duty of confidentiality.
As you are aware and whilst we design and maintain the security of our IT network, our website and your personal information to keep all information secure and prevent unauthorised access, no security system is 100% secure. In the circumstances, we caution that you carefully consider which is the most appropriate means of communication and media when transferring sensitive or confidential data or personal information and advise us of any particular sensitivities around any information you may provide and with whom it may be shared (and to which correspondence addresses which may write to you at).
You should always employ up to date, industry recognised, virus prevention software and cyber security measures to keep your system(s) secure. We may regard any email address you provide to us as secure and you acknowledge the risks associated with the use of that email address.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
RETENTION OF YOUR PERSONAL DATA & DATA REQUESTS
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. For example we may retain your data until we have fully addressed your enquiry or until you inform us that you no longer wish to receive our news and legal updates, which you may do by opting out of our emails or contacting us at kb@kingsbridgelaw.com.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Our general policy is to retain client records, including the documentation produced for the purpose of providing legal advice and services, for six (6) years following the closure of the client matter. However, circumstances may arise which require longer or shorter retention periods. If you require further information about our information retention, please contact our data protection officer at kb@kingsbridgelaw.com.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
YOUR LEGAL RIGHTS
You have the right to:
Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it and there is no specific legal reason preventing us from complying with your request. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third-party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which overrides your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in certain circumstances including: If you want us to establish the data’s accuracy; Where our use of the data is unlawful but you do not want us to erase it; Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third-party. We will provide you, or a third-party that you have chosen, with your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you or perform a relevant agreement with you. We will advise you if this is the case at the time you withdraw your consent.